# Chatbot for Education — working brief

Institution type (school, college, coaching institute) and enrolled students:
Offices that will reply (admissions, accounts, academic office) and staff in each:
Channels families and applicants use (WhatsApp, Instagram DM, Facebook Messenger, admissions page widget):
Weekly admissions enquiries in peak season and outside it:
Notices per term, by type (exam schedule, timetable change, result, holiday):
Recipient segments needed (class, section, batch, course, fee status):
Guardian contact source and how each opt-in is recorded:
Fee installments per year and the reminder steps before and after each due date:
Fee collection method (in-chat WhatsApp payment or existing payment page) and currency:
System holding student, guardian and fee records, and how often it must sync:
Setup help wanted (number onboarding, template approval, flow build, staff training), in hours:
Pilot scope (one class or batch, one fee cycle or exam schedule) and pass criteria:

Blank template. Do not publish completed briefs containing confidential data.